Privacy Policy

Privacy Policy

It is Tellyourwish policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to
www.tellyourwish.com (hereinafter, "us", "we", www.tellyourwish.com, or
“Tellyourwish”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through our Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties.

This Privacy Policy applies only to information we collect through our Website and does not apply to our collection of information from other sources. This Privacy Policy, together with the Terms and conditions and all other information provided on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.
We undertake to preserve the confidentiality of certain information you provide to us.

Our policy complies with the EU General Data Protection Regulation (GDPR). We also comply with the California Privacy policy 2018 (CCPA) that requires commercial websites and online services to post a privacy that operates websites collecting Personally Identifiable Information from California consumers (conceivably in the world) to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

Acceptance of privacy policy

By accessing www.tellyourwish.com and using our Services, you agree that you have read, understood and accept all the contents of this Privacy Policy. If you do not agree with or you are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of the site and our Services.

Data management

We may collect, use, store and transfer different kinds of personal data about you. We have collated these into groups as follows: Your identity includes information such as first name, last name, title, date of birth, and other identifiers that you may have provided at some time. Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to us for the purpose of communication or meeting. Your financial data includes information such as your bank account and payment card details.
Transaction data includes details about payments or communications to and from you and information about services you have made on our Site.
Technical data includes your internet protocol (IP) address, browser type and
version, time zone setting and location, browser plug-in types and versions,
operating system and platform and other technology on the devices you use to
access this website.
Your profile includes information such as your username and password, donations or orders made by you, your interests, your content and feedback and survey responses.
Marketing data includes your preferences in receiving marketing from us;
communication preferences; responses and actions in relation to your use of our services.
We may collect special personal information about you if there is a lawful basis on which to do so. Personal information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.

Data automatically collected

We may collect special personal information about you if there is a lawful basis on which to do so or if required by law to do so. Personal information in any such case may include information about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We may also collect contact information such as billing address, email address, and / or any other information required by law that we have of our customers.

Information we process because we have a contractual obligation with you

When you use our website or our services, or otherwise agree to our terms and conditions, a contract is formed between you and us. In order to carry out our obligations under that contract we must process the information you give us. Some of this information may be personal information. We may use it in order to:

• verify your identity for security purposes
• process your donation
• provide you with our services
• Process Your content
• provide you with suggestions and advice on our services and how to obtain
the most from using our website.
We process this information on the basis there is a contract between us, or that you have requested we use the information before we enter into a legal contract.

Disclosure of information

In cases where we are required by law to collect potentially personal information and personal information from you, tellyourwish will only disclose any such potentially personally-identifying and personally-identifying information to its employees, contractors and affiliated organisations that

(i) need to know that information in order to process it on tellyourwish behalf or to provide services available on our website, and (ii) that have agreed not to disclose it to others. Some of these employees,
contractors and affiliated organisations may be located outside of your home
country;

by using www.tellyourwish.com, you consent to the transfer of such
information to them. We will not rent or sell potentially personally identifying and personally identifying information to anyone other than to its employees, contractors and affiliated organisations, as described above. Tellyourwish will also disclose potentially personally identifying and personally identifying information only in response to a subpoena, court order or other governmental request, or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of tellyourwish, third parties or the public at large. If you are a registered user of tellyourwish or have subscribed to our website (www.tellyourwish.com) and have supplied your email address, we may occasionally send you an email to tell you about new features, newsletter, solicit your feedback, or just keep you up to date with what’s going on with tellyourwish and our services. We shall keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Tellyourwish takes all measures reasonably necessary to protect against
the unauthorised access, use, alteration or destruction of potentially personally
identifying and personally identifying information.

Information we process with your consent

Through certain actions when otherwise there is no contractual relationship between us, such as when you browse our website or ask us to provide you more information about our business, including our services, you provide your consent to us to process information that may be personal information. Wherever possible, we aim to obtain your explicit consent to process this information, for example, by asking you to agree to our use of cookies.

Information relating to your method of payment

We store information about your debit or credit card or other means of payment when you first provide it to us. We store this payment information [at your request] in order to make repeat purchasing of services easier next time you visit our website.
[We also store it to help us prevent fraud.]
We take the following measures to protect your payment information:

• We keep your payment information encrypted on our servers.
• We do not keep all your payment information so as:
a) to prevent the possibility of our duplicating a transaction
without a new instruction from you;
b) to prevent any other third party from carrying out a transaction
without your consent
• Access to your payment information is restricted to authorised staff only.
• If we ask you questions about your payment information, we only show
[partial detail OR the first four OR the last four digits of the debit or credit
card number], so that you can identify the means of payment to which we
refer. Payment information is never taken by us or transferred to us either through our website or otherwise. Our employees and contractors never have access to it. In some cases, at the point of payment, you are transferred to a secure page on the website or some other reputable payment service provider. That page may be branded to look like a page on our website, but it is not controlled by us.





Internet cookies




We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website. Some cookies are required to enjoy and use the full functionality of this website. We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options. www.tellyourwish.com uses cookies to help us identify and track visitors, their usage of our website, and their website access preferences. Tellyourwish visitors and users who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using our website, with
the drawback that certain features of the Site may not function properly without the aid of cookies. By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to our use of cookies.





Privacy Policy Changes




Although most changes are likely to be minor, Tellyourwish may change its Privacy Policy from time to time, and in its sole discretion. We encourage visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.





Security




The security of your Information is important to us but remember that no method of transmission over the Internet, or method of electronic storage and payment is 100% secure. While we strive to use commercially acceptable means to protect your Information and payment, we cannot guarantee its absolute security.






Links to External Sites




Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party sites, products or services.





How to contact us




If you have any questions about out company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us on the contact us page provided on our website.